When a discrepancy is detected during order reconciliation, when should the supplier be notified?

Notifying the supplier immediately upon detecting a discrepancy during order reconciliation is critical for maintaining accurate inventory records, ensuring compliance with regulations, and minimizing potential financial losses. This prompt communication allows for quicker resolution of issues, such as incorrect quantities, damaged goods, or invoicing errors, which can affect the pharmacy's operations and customer service.

Immediate notification helps establish a clear and transparent line of communication between the pharmacy and supplier. It facilitates a swift investigation into the problem, ensuring that necessary adjustments or replacements can be made without unnecessary delays. Additionally, addressing discrepancies in real-time enhances accountability and helps prevent the same issues from recurring in future shipments. This proactive approach is essential in retail pharmacy practice, where accuracy and efficiency are paramount.